We currently ship within the U.S., but international shipping is coming soon. Sign up for our newsletter to be the first to know when we expand.

If you’re not happy with your purchase, we offer a 30-day satisfaction guarantee. Reach out to us at info@aercosmetic.com and we’ll make it right.

Standard U.S. shipping typically takes 3–5 business days. You’ll receive tracking info once your order ships.

We were tired of choosing between performance, sustainability, and safety. Aer was born to create high-performance beauty without compromising our planet or your health.

Hold a clean, warm (not hot) washcloth over closed eyes for ~15 seconds, then gently slide the tubes off with your fingertips. They’ll come off like tiny “sleeves,” leaving zero residue. Finish with your usual cleanser!

Not yet, but we’re working on it! Aer is available exclusively online, and we're exploring select in-person retail partnerships and pop-ups in the near future.

Reach out anytime at info@aercosmetic.com or DM us on Instagram @aercosmetic. We love hearing from you!

Each refill lasts about 6–8 weeks with daily use. For freshness and lash health, we recommend refilling every 2 months.

Yes! Subscribe to receive refill pods every 2 or 3 months—and save 15% on every delivery. You can pause, skip, or cancel anytime.

• Great question! You’ll know it’s time to refill your Infinity Mascara when the formula feels drier or harder to apply. This is a sign it’s running low or starting to dry out. You might also notice you’re not getting the same coverage or volume as you did with the first few uses. If you’ve been using it consistently for four to six weeks, that’s typically when most customers find a refill is needed, depending on how often they apply. If it starts to feel clumpy before then, try adding a few extra drops of the Infinity Solution and remixing to rehydrate the formula! At a minimum, we recommend washing and refilling the container once a year.

We’re working hard to restock—and good news, Infinity Mascara will be back by the end of June! Sign up for our email list or follow us on Instagram @aercosmetic to be the first to know when it drops.

We’re excited to partner with retailers who share our mission of sustainable beauty. If you’re interested in stocking Aer Cosmetics in your store, please reach out to us at info@aercosmetic.com with your store name, location, and a brief introduction. We’ll send over our wholesale line sheet and next steps!

Thanks so much for your patience! Here’s our current shipping timeline:
    •    Orders placed before May 19 are our first priority and will ship by June 20th.
    •    Presale Wave 1 (May 19–21) will begin shipping the week of June 23rd.
    •    Presale Wave 2 (May 22–29) is scheduled to ship at the end of June.
    •    Presale Wave 3 (May 30 and later) will ship the first week of July.

Each mascara is made in small batches and hand-rolled with care, which means it takes a bit more time—but we’re moving as quickly as we can while keeping quality our top priority 💚

Need to update your shipping address or have a question? Email us anytime at info@aercosmetic.com!